Rated 5.0 out of 5 on Google.
Valory is a managed AI receptionist and phone answering service for Australian businesses. We answer calls 24/7, capture leads, book appointments and escalate urgent enquiries, so fewer opportunities slip through.
No lock-in contracts · Live in days, not months · Built for Australian businesses
Valory gives callers a professional first response and gives your team clean next steps instead of voicemail, scraps of context, and rushed callbacks.
After hours, weekends, lunch rushes, and meeting blocks are covered with the same professional first response.
When demand spikes, callers are handled in parallel instead of waiting on hold, hitting voicemail, or trying a competitor.
Routine questions, bookings, and intake are handled cleanly so staff can stay focused on customers in front of them.
Selected client proof
Real feedback and production examples from Australian teams using Valory for reception, enquiries, bookings, and call hand-offs — with ongoing monitoring and tuning after launch.
Migration services
Australian migration practice
“We’ve had a really positive experience with Valory. Matt has kept on top of Katie’s performance and has been very responsive to our feedback. Katie has been working really well for us, and one of our clients even commented on how good she was and asked for Valory’s details. It’s been helpful having an AI receptionist tailored to the way our migration practice works.”
Founder review
Adam Cordner
Founder and operator across SaaS, DTC and creator-economy businesses
adamcordner.com“Valory manages the influx of calls and scheduling with a level of intelligence that genuinely surprised me, distinguishing between clients, prospects and personal calls, then taking the right action.”
“The best endorsement I can give? I almost forgot I was using it.”“It feels illegal to use Valory. I'm worried I'll have to pay her super!”
We build, deploy, and manage your AI voice agent end to end. Onboarding, integrations, and ongoing improvements are handled by our team so you stay focused on customers.
Capacity-managed delivery keeps your build hands-on. Clear call flows, thorough testing, and support through go-live.
We handle routing, follow-up rules, calendar and CRM integrations, and the tooling around it. You approve the flow. We build it.
Direct access to the team behind your agent. Fast changes when you need them, proactive monitoring, and ongoing improvements.
You are not left configuring a bot alone. We map your call types, build the workflow, test real scenarios, and tune the service after launch.
We learn which calls matter, what makes a good lead or booking, and where your team needs context.
We configure approved answers, routing rules, handoffs, integrations, and escalation paths around your workflow.
We move real calls through the service, review outcomes, and fix friction before it becomes a sales or service problem.
As call patterns change, we refine scripts, workflows, and follow-up rules so the service keeps improving.
We learn which calls matter, what makes a good lead or booking, and where your team needs context.
We configure approved answers, routing rules, handoffs, integrations, and escalation paths around your workflow.
We move real calls through the service, review outcomes, and fix friction before it becomes a sales or service problem.
As call patterns change, we refine scripts, workflows, and follow-up rules so the service keeps improving.
Calendars, CRMs, inboxes, SMS, and automation handoffs are mapped during onboarding.
Need a specific handoff? We map the workflow with you during setup.
Your data is protected by enterprise-grade infrastructure and security practices.
Operational controls documented and reviewed against industry best practice
AES-256 encryption for data at rest and in transit
Enterprise-grade infrastructure with redundancy
Designed for Australian businesses, privacy expectations, and support workflows
Designed to support Australian Privacy Act 1988 obligations with documented access controls, retention practices, and vendor safeguards.
We set up your AI receptionist, run it for you and keep improving it. Choose the call allowance your business needs; setup is quoted separately.
Pricing snapshot
Plans from $149/mo
One-time setup starts from $990 for discovery, call-flow design, agreed integrations and launch. Your monthly plan covers call handling, monitoring, maintenance and ongoing improvements.
Prices are in AUD. Extra usage and add-ons are charged at your plan rates.
Free calculator
Use your own enquiry volume, booking rate and job value to estimate potential gross revenue, then compare it with the cost of delivery and call handling.
Use the calculatorHelpful resources
Everything you need to know before getting started
Still have questions? Book a walkthrough and we'll answer them all.
Book a walkthrough and we will map where calls are leaking today, what Valory should handle, and what your team should receive after each call.